Tag Archives: Flier

American Airlines Revamps Its Frequent Flier Program

Filed under: Travel, Transportation & Logistics, Travel Industry, Consumer Issues, Airfare Lynne Sladky/AP By SCOTT MAYEROWITZ NEW YORK — American Airlines (AAL) is changing its frequent flier program, becoming the latest carrier to have passengers earn miles based on how much they spend rather than how far they fly. The move announced Tuesday follows similar changes by Delta Air Lines ...

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Angry Flier Spends $1,000 on Promoted Tweets to Trash British Airways

Filed under: Consumer Ally, Travel A British man was unhappy with the customer service he received from British Airways, so he took to Twitter to complain. That’s not unusual. But what he did next took things to another level: He paid Twitter to promote his angry tweets, bringing his customer service dispute to the masses. It all started when Hasan ...

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